FIRST Tech Challenge Live

Event Day Support

Many common issues are addressed in the FTC-Live Setup Guide

If you require immediate assistance at an event, please call one of the two Event Day Support Phone Lines. For Scoring System or Control System support, call the Tech Support line. For all other questions including rules, judging, logistics, or resources, please call the general support line.

Support is not guaranteed to be staffed outside the regular season months. Scrimmages and Off-Seasons that need help are encouraged to try using support chat, but a timely response is not guaranteed.

FIRST Tech Support line: (603) 206-2450 (Technical questions for Control System and Scoring System).
FIRST General Support line: (603) 206-2412 (All other questions, including rules and judging).

General Feedback/Bug Reports/Feature Requests

For general feedback, comments, or features you would like to see added to the system, please create an issue on the GitHub Page: https://github.com/FIRST-Tech-Challenge/scorekeeper/issues

Bug Reports

When creating an issue for a bug report, please give the issue an instructive title, describe what occurred, what you expected to occur, and what computer or device you where using along with the browser. Please also zip up your db folder and upload it to the issue. These instuctions can also be found here.